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Privacy Policy

 

Pilimu Apartments Palma

 

places great importance on the protection of your personal data. We take privacy very seriously and ensure your data is processed securely. Below, we clearly and transparently inform you how we collect, use, and protect your personal data when using our website and services.

 

1. Data Controller


Pilimu Apartments Palma
Palma de Mallorca, Spain
Email: pilimu419@gmail.com
Phone: +34 693 85 06 27

 

2. Collection and Processing of Personal Data


We collect, store, and process your personal data exclusively to manage inquiries, reservations, and stays at our apartments.

 

Processed data may include:

  • Name and surname

  • Email address

  • Phone number

  • Postal address

  • Reservation details (arrival/departure dates, number of guests, preferences, etc.)

 

Legal basis:

  • Art. 6(1)(b) GDPR: performance of a contract or pre-contractual measures

  • Art. 6(1)(f) GDPR: legitimate interest of the controller (service improvement, website security)

 

3. Contact


Data submitted via web forms, email, or phone are stored to manage your request and potential follow-ups.
We do not share your data with third parties without explicit consent.

4. Booking Platforms and Payment Providers
External platform bookings (Airbnb, Booking.com, etc.) are also subject to their privacy policies.
Payments via external providers (PayPal, Stripe, etc.) are governed by their privacy policies.
Pilimu Apartments Palma never stores payment data.

 

5. Cookies and Web Analytics


Our website uses cookies, small text files stored in your browser to improve functionality and usability.
You can restrict or disable cookies in your browser settings.

 

6. Your Rights (GDPR)


You have the right to

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  • Access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Deletion (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection (Art. 21 GDPR)

Complaints may be filed with the relevant supervisory authority: Agencia Española de Protección de Datos (AEPD)

 

7. Data Security


We implement technical and organizational measures to protect data against loss, manipulation, unauthorized access, or misuse.
Includes: encryption, secure servers, secure data transmission.

 

8. Changes to the Privacy Policy
We reserve the right to update this policy to comply with legal requirements or adapt it to service changes.
The current version is always available on our website.
You may access, correct, or update your personal data at any time.

 

Last updated: 10/11/2025 – Palma de Mallorca

 

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